General

Mobifree is an indpendent, third party company, and such Mobifree is not affiliated, partnered with or have any relationship with any wireless service provider or cellphone manufacturer and does not represent itself as such, implied or otherwise.

All cell phone manufacturer and wireless carrier names, symbols, and descriptions used in our images and text are used solely for identification purposes only. All brand names, trademarks, logos and images are copyright to their respective owners.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by these latest terms and conditions.

Unlocking Policy, Cancellations, Refunds

Once an order has been submitted, and paid for, it CANNOT be cancelled under any circumstance.

Abosolutely NO refund will be issued if a customer chooses to unlock their device with another company, individual or party prior to written agreement from Mobifree.

Mobifree will permanently "network unlock" the customer cell phone. It is the customer's responisbilty to verify if the unlocked phone is compatible with any particular network they with to connect to.

Refund Policy

In the event a phone cannot be unlocked by Mobifree, a full refund will be issued upon verification.

No refund will be issued for the following reasons:

Turnaround Times

The turnaround times specified on the website or in correspondence are average estamtion based on recent history, and are NOT a guarantee. The hours specified are during regular, non-holiday Canadian (British Columbia) business hours;

Hardlocked / "Bricked" Device

Before purchasing any service from Mobifree, ensure your phone CA

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